Resume

SUMMARY OF QUALIFICATIONS

Highly motivated, creative and versatile Technical Writer and Mechanical Engineer, with six years of professional experience in producing content for business publications, online demos, proposals, collateral materials, Websites and technical documentation (including whitepapers, API reference guides, release notes, developer handbooks, help files and user manuals). Skilled in writing for science, engineering and high-tech audiences. Critical thinker with strong analytical and communication skills. Proven ability in analyzing problems, developing and simplifying procedures, and finding innovative solutions. Highly recognized for being detail-oriented, focused, and a team player that meets project deadlines expeditiously.

PROFESSIONAL EXPERIENCE

Technical Communication and Engineering Consultant

Los Angeles, California, USA
2006 to Present

Technical Communication Consulting Highlights

  • Designed user manuals, work flow process diagrams, quick reference guides and electronic help files for aerospace, automotive, government, military, educational, software development, information technology, and consumer product organizations.
  • Created developer’s guides, technical whitepapers, release notes and API reference materials for numerous digital communication, media, software development, and information technology companies.
  • Developed voiceover scripts for online Flash demonstrations and PowerPoint Presentations.
  • Authored technology proposals for multiple Website and application development firms.
  • Edited and proofread numerous corporate publications and marketing materials, including online and print advertisements, Websites, newsletters and brochures.

 

Engineering Consulting Highlights

  • Analyzed technical design and development issues for information technology, software and hardware companies. In addition to contributing to innovative solutions through test cases, re-engineering, usability assessments and QA, provided coaching, mentoring and performance feedback to improve team and individual performance.
  • Performed engineering process assessments to isolate and correct design and development problems caused by rework and system inefficiencies.
  • Performed root cause analysis (by applying Six Sigma principles) to resolve quality issues. Developed Six Sigma training and reference manuals for use in further optimization work.

Mechanical Engineer

HONEYWELL AEROSPACE, Los Angeles, California, USA
2004 to 2006

 

  • Designed critical, FAA-mandated components for aircraft environmental control and safety systems, including valves, sensors, heat exchangers and filters. Performed Finite Element Analysis (FEA) to evaluate distribution of stresses and displacements in designed components.
  • Developed sophisticated numerical models for Boeing commercial airline environmental control and safety systems for use in statistical analysis of risk and failure.
  • Identified, defined root cause of, and established corrective actions for in-service field problems of the Boeing 737/747/777 Nitrogen Generation System (NGS) and environmental control system.
  • Created detailed technical proposals that included specifications, 3D renderings and performance analysis reports in response to Boeing and Airbus RFPs.
  • Pursued, monitored, and verified aircraft component issue resolution via customer design reviews.
  • Initiated and completed a Six Sigma “continuous-improvement” plan that significantly increased department efficiency and reduced task response-time, based on documented case studies.

Product Development Intern

AMERICAN HONDA MOTOR CO., INC., Los Angeles, California, USA
2001 to 2003

 

  • Planned, beta-tested, and integrated enhancements for existing versions of Honda Diagnostic Software (HDS), enabling technicians to effectively diagnose vehicle service issues.
  • Created test cases for evaluation of the HDS tablet and hand-held devices in Honda and Acura vehicles.
  • Designed an infrastructure for industry education initiatives and best practices, which was delivered to Honda technical schools and regional service directors throughout the nation.
  • Strategically planned and implemented design concepts for a division website.

 

Technical Specialist

UCLA TECHNOLOGY CENTER, Los Angeles, California, USA
1999 to 2003

Supported a customer-centric, technology-driven culture by providing on-campus computer repair services. Diagnosed hardware failures, software issues, and network connectivity problems.

 

EDUCATION

Bachelor of Science, Mechanical Engineering, University of California – Los Angeles (UCLA), 2004

 

TRAINING AND CERTIFICATIONS

  • Team Management and Leadership Program
  • Communication Fundamentals for Technical Professionals
  • Six Sigma Green Belt Certified

SOFTWARE AND PROGRAMMING SKILLS

Programming Languages

C#, Java, Javascript, HTML, FORTRAN, MATLAB, PHP, Visual Basic, XML

Software Applications

Adobe FrameMaker, Adobe PDF, Adobe Photoshop, AuthorIT, Crystal Ball, LaTeX, Madcap Flare, Mathcad, Mathematica, Microsoft Office (Excel, PowerPoint, Outlook and Word), Microsoft Project, Microsoft Visio, Minitab, Pro-ENGINEER (Pro/E), RoboHelp, SolidWorks, Wiki Apps (PBworks, TWiki, Wrike)

Operating Systems

All Windows Platforms, Mac OS X, UNIX

PERSONAL HOBBIES AND INTERESTS

Triathlon, cycling, mountain biking, hiking, running, snowboarding, swimming, travel

Comments are closed.